Shipping Policy

Last updated: May 2026

Order Processing

Orders are typically processed within 1–3 business days.

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

Estimated delivery times due high-demand:

• United States: 7–14 business days
• Canada: 7–14 business days
• Europe: 7–14 business days
• Australia & New Zealand: 8–16 business days
• Rest of World: 10–20 business days

Please note that shipping times are estimates and may vary due to customs, carrier delays, or seasonal demand.

Shipping Costs

We currently offer:

• Free shipping on eligible orders

Shipping costs (if applicable) will be displayed at checkout.

Incorrect Address

Customers are responsible for entering the correct shipping address at checkout. Venloq is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, contact us at:
support@venloq.com

We will work with the shipping carrier to help resolve the issue.

Customs & Import Fees

International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the customer.